ATM bonanza in Sukhothai

SUKHOTHAI: Local residents who cashed in after an automated teller machine (ATM) started giving out double payments will have to give the money back.

  • Published: 29/12/2012 at 07:53 PM
  • Newspaper section: breakingnews

Customers of the Khiri Mat branch of the Government Savings Bank (GSB) discovered the pleasant surprise at the ATM located in front of the district office on Friday, the Post Today website reported on Saturday.

The report said the machine started dispensing twice the money customers had requested, without debiting their accounts for the excess amounts.

Many more people reportedly rushed to take out money after news of the cash bonanza spread quickly.

It was not known how much money the bank lost in the incident, seen by many as an unexpected windfall or even a New Year gift. 

Naunprang Krongtanin, director of the GSB's Sukhothai area office, said bank staff suspected and fixed a software glitch, and the ATM was functioning normally later on Friday afternoon.

Ms Naunprang said one honest customer notified the branch manager that he had received 20,000 baht from the machine after keying in 10,000. The bank then disabled the machine. 

The bank will use security camera footage to identify customers who received extra money during the ATM's brief bout of generosity, she said.

Customers who cashed in are also being encouraged to return the extra money to branches in Khiri Mat or elsewhere in Sukhothai,she added.

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