All domestic mobile phone calls made from Jan 1, 2013 are regulated by law to a maximum rate of 99 satang/minute, the Office of the National Broadcasting and Telecommunication Commission (NBTC) announced on Wednesday.
NBTC commissioner Pravit Leesatapornwongsa, said that according to the regulation on maximum call charges for cell phones issued in 2012, service providers in Thailand could no longer charge more than 99 satang/minute.
He said the regulation was supposed to take effect on April 4, 2012 but the NBTC allowed operators who have prior contracts to carry on until the contracts end, or the latest by Dec 31.
"Starting from Jan 1, all mobile phone service providers cannot charge customers more than 99 satang/minute. Operators can still offer promotion packages, but when it is calculated per minute, it must not exceed the capped rate,'' said Mr Pravit.
There are some promotion packages by AIS and DTAC that were still violating the regulation. The NBTC was currently working with the service providers to ensure that they abide by the regulation.
People can call for assistance at 1200 or 02 634 6000 if they are charged over 99 satang/minute.
Photo by Pattarachai Preechapanich