In surviving the digital disruptive happenstance, the turbulence touching most industrial fields, many organisations have cultivated their best method to cure their status in the changing world.
Recently awarded “Priority Integration Sectors in Healthcare at ASEAN Business Awards (ABA) 2019 as part of the ASEAN Business & Investment Summit (ASEAN-BIS) hosted at the ASEAN Summit, Phyathai Hospital is one escaping the disruptive scene.
Dealing with changes could involve degrees of traumatic experiences, the unknown fear causing many firms, large or small to be reluctant to try.
“In adopting innovation, passion and courage are the key foundation for any corporations moving toward and handling the prosperous future yet to come. On the bright side, we believe digital technology enables us to access patients conveniently and accurately. In addition, digital tech helps create relationships between the medical team and the patients,” said Att Thongtang,Chief Executive Officer Phyathai Hospital Group and Paolo Hospital Group.
“While the medical industry could most benefit from the arrival of digital disruption as the innovative technologies play large role in healthcare development from patient database to the medical treatment operations, the risks in experimenting with these savvy innovations remains high,” stated, Chief Executive Officer Phyathai Hospital Group and Paolo Hospital Group.
Phyathai Hospital Group as an early adopter of healthcare business, has already established worthwhile digital-based medical programmes, including “Let’s Get Healthy” under the “Health Up” campaign in collaboration with Oregon Health & Science University (OHSU). The programme is designed to provide data analysis and health effect evaluation based on patients’ various lifestyles. Highly effective customised solution programmes will be proposed to serve patients as required.
“Encountering changes is nothing new at Phyathai Hospitals and other subsidiary hospitals of Bangkok Dusit Medical Services. We treat the technological changes the same way we have pursued our goal in organisation development since decades ago,” revealed Supaporn Banchajarurat, Executive Director Phyathai Hospital Group and Paolo Hospital Group.
Since 2008, the group has altered and refined its business direction in order to gain further development in global frontiers and improvement in overall services. The traditional way of medical business has shifted from focusing on operations to engagement of employees with the organisation.
“Winning Asia-Pacific Best Employers Award for three consecutive years has affirmed our decision to build the organisation culture. By adhering to employees’ equality in the workplace, and the rights they deserve regardless of their age, position, and years of work experiences, we initiate programmes to take care of everyone, including their families, with the best welfare and facilities,” continued Supaporn Banchajarurat, Executive Director Phyathai Hospital Group and Paolo Hospital Group.
Strength driven from within as well as mutual dedication built upon trust have propelled the Group in not only gaining excellent appraisals of its services and achieving outstanding growth in its portfolio but also indicating its readiness for the larger competitive challenges.
“From 236 nominated companies for ASEAN Business Awards (ABA) 2019, Phyathai Hospital is one among 91 winning enterprises awarded Priority Integration Sectors in Healthcare at ASEAN Business Awards (ABA). Judged by international chamber of commerce representatives, the prestigious award highlights the achievements of qualified companies who have contributed outstanding growth to the country and driven ASEAN economic status forward,” explained Dr Rawida Wiriyakitja, ASEAN Business Awards organiser and Dean, School of Business, University of the Thai Chamber of Commerce.
In preserving the existing attainments as well as exploring the new competitive realm, the Group is preparing to introduce the latest innovative technology to the public.
“In delivering the best healthcare technology to our patients, we need to verify the most suitable digital tools for them and uncover flaws and side effects. To this end, we have launched the pilot programme within the hospital, tested by over 9,000 volunteering internal staff. From handling enormous amounts of personal medical data, making doctor appointments, selecting the right medical treatment package, and hearing out compliments and complaints that involve complicated processes and delicate judgement,” said Att Thongtang, Chief Executive Officer at Phyathai Hospital Group and Paolo Hospital Group.
“We will pass on the best innovation and medical treatment to our patients only if we get the proven outcomes to assure safety and quality. Amid the rapid changes from digital disruption, growth in our business will go parallel with our employees in our organization,” concluded the Chief Executive Officer Phyathai Hospital Group and Paolo Hospital Group.
