Police are looking into a Chinese tourist’s claim that she paid Thai police to obtain VVIP treatment on arriving at Suvarnabhumi airport, with immigration fast-tracked and a police motorcade provided to her hotel in Pattaya.

The national police chief was concerned it would affect the image of the police, said a spokesman.

The chief has ordered an investigation to find out whether those in the video were police officers.

The response followed a review posted by a Chinese woman of her trip to Thailand on the account @choudan0302 on Douyin — the Chinese version of TikTok. The video quickly went viral.

The woman said in the video that she asked her travel agent about having a car pick her up at the airport to take her to Pattaya, and that person had asked whether she wanted a police motorcade. People in police uniforms would come to pick her up at the airport and take her to Pattaya with a police motorcade and full VVIP treatment.

Service fees were 7,000 baht for a police car motorcade or 6,000 baht for a police motorcycle escort, she said.

The woman agreed to use the service and posted a video featuring a police officer coming to pick her up at the exit from the plane, with no immigration queue, carrying her luggage and opening a car door for her. It took only five minutes to finish airport procedures.

She then took a police car with a motorcycle escort to a hotel in Pattaya in just one hour.

Police said cutting immigration procedures for a tourist as shown in the video could not be done, and use of a police motorcade required approval from the Traffic Police Division commander while approval from the Highway Division commander was required for areas outside Bangkok.